Privacy Policy | PC Fast Solutions

Who we are

PC Fast Solutions Limited is a private limited company registered in England and Wales, company number 16798041. We provide plumbing, heating and air-conditioning installation support. Our contact email address is [email protected] and our website is pcfast.co.uk.

What data we collect and why

When you use the contact form on this website, we may collect the following personal data:

Your name
Your email address
Your telephone number (if provided)
Your postcode or location (if provided)
Details of your enquiry, including property type and service required

This information is collected solely to review and respond to your service enquiry. We do not collect data for marketing purposes. We do not use your data for automated profiling or automated decision-making.

Lawful basis for processing

The lawful basis for processing the personal data you submit through our contact form is legitimate interests — specifically, to review and respond to your enquiry about our services.

Where you have provided your explicit consent by ticking the consent checkbox on our form, the lawful basis for that processing is consent.

How we use your data

Your personal data submitted through our contact form is used to:

Review your service enquiry
Respond to your enquiry by email or telephone
Provide practical next steps based on the service requirements described

We will not share your personal data with third parties for their own marketing or commercial purposes. Your data may be processed by third-party service providers (such as email hosting or form processing services) solely in connection with delivering our service to you.

Data retention

Enquiry data is retained for a reasonable period to allow us to respond to your request and follow up if needed. Data is not retained longer than necessary. If you wish to have your data deleted, please contact us at [email protected].

Your rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights in relation to your personal data:

Right to access — you can request a copy of the data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your data in certain circumstances
Right to restrict processing — you can ask us to restrict how we use your data
Right to object — you can object to our processing based on legitimate interests
Right to data portability — you can ask for your data in a portable format
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website may use cookies. Please refer to our Cookie Policy for details of what cookies are used and how to control them.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last updated. Continued use of the website after any changes constitutes acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].